Dreamy Beezzz Refund & Return Policy

Dreamy Beezzz | Dreamy Bliss by Danae Maria

At Dreamy Beezzz, every order is prepared with care. We take pride in the quality of our handmade products and want our customers to feel confident shopping with us.

Please review our Refund & Return Policy before making a purchase.

Returns

We accept return requests for eligible merchandise within 30 days of delivery.

To qualify for a return, merchandise must be:

• Completely unused and unopened

• In its original, undamaged packaging

• Free from alterations or damage after delivery

• In its original condition

• Accompanied by proof of purchase

Candles must be unburned. Wax melts, incense, and other eligible home-fragrance products must remain unused and unopened.

We reserve the right to decline change-of-mind returns that do not meet these conditions.

All returns must be requested and approved before merchandise is shipped back to us. Unauthorized returns may not be accepted.

Non-Returnable Items

Due to the nature of our products, the following items are considered final sale, except where otherwise required by law:

• Personal care and beauty products: Body butters, lotions, body washes, scrubs, soaps, body oils, beard care products, bath products, and similar items

• Custom and personalized products: Made-to-order or specially customized merchandise

• Gift cards: Physical and electronic gift cards

• Sale and clearance merchandise: Items clearly identified as final sale at the time of purchase

• Curated gift sets, surprise boxes, and mystery boxes: Unless otherwise stated on the product page

We cannot accept change-of-mind returns for products that have been opened or used because a customer dislikes a fragrance.

These exclusions do not affect customers' rights regarding damaged, defective, incorrect, or otherwise nonconforming merchandise.

Return Shipping

Customers are responsible for return shipping costs on approved change-of-mind returns.

Original shipping charges are generally nonrefundable for these returns.

If a return is necessary because of an error on our part or a defective product, Dreamy Beezzz will arrange an appropriate resolution, including covering reasonable return shipping costs when a return is required.

We recommend using a trackable shipping service for eligible returns.

Refunds

Once an approved return is received, we will inspect the merchandise to confirm that it meets our return requirements.

We will notify you when the inspection is complete and whether your refund has been approved.

Approved refunds will be issued to the original payment method, less any applicable nonrefundable original shipping charges, subject to applicable law.

Please allow additional time for your bank or financial institution to process and post the refund.

Damaged, Defective, or Incorrect Items

We carefully inspect and package every order before shipping. However, we understand that issues can occasionally occur.

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible, preferably within 3 days of delivery.

Email: support@dreamybeezzz.com

Please include:

• Your order number

• A brief description of the issue

• Clear photographs of the product and packaging, when possible

Once your claim has been reviewed, we will work with you to determine an appropriate resolution, including a replacement, refund, or another applicable remedy.

Please retain damaged merchandise and its packaging until your claim has been reviewed, provided it is safe to do so.

Claims will be handled in accordance with applicable consumer-protection laws.

Missing Items From Your Order

If an item is missing from your delivered order, please contact us at:

support@dreamybeezzz.com

Please provide your order number, the name of the missing item, and a photograph of the merchandise received, if possible.

We will review your order and work to resolve any confirmed packing errors.

Exchanges

We do not offer direct exchanges for change-of-mind purchases.

If you would like a different fragrance or product, please place a new order. Any return of the original purchase must meet the eligibility requirements outlined in this policy.

Contact Information

Dreamy Beezzz

Featuring Dreamy Bliss by Danae Maria

Customer Support: support@dreamybeezzz.com

Website: dreamybeezzz.com

We appreciate your understanding and thank you for supporting our small business and handmade creations.

Thank you for shopping with Dreamy Beezzz — where every detail is made with care.